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Privacy Policy — Elecpure

Introduction

Welcome to Elecpure.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information from users:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Information submitted through contact or lead forms

How We Use Your Information

We use your information for:

  • Responding to inquiries
  • Providing water purifier sales and services
  • Contacting customers regarding service requests
  • Customer support
  • Improving our services and website experience

Lead Forms

When users submit forms on our website, the provided information is used only for customer communication and service-related purposes.

WhatsApp Communication

Our website may provide WhatsApp contact options for customer support and inquiries. By contacting us through WhatsApp, you agree to share the information you provide voluntarily.

Cookies

Currently, our website does not intentionally use cookies for tracking purposes.

However, some third-party services or hosting providers may use essential technical cookies for website functionality.

Third-Party Services

We may use trusted third-party tools or service providers to help operate our business and website.

We do not sell, rent, or trade your personal information to third parties.

Data Protection

Elecpure provides a 30-day conditional refund policy on new water purifiers.

Refund approval depends on product condition and applicable terms decided after inspection.

Refund Policy

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

User Rights

Users may contact us to:

  • Request access to their data
  • Correct information
  • Request deletion of personal data

For any privacy-related requests, contact us at:
info@elecpure.com

Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, contact us:

Email: info@elecpure.com
Website: https://elecpure.com/